Built for Every E-commerce Scenario
See how ChatLogic solves real customer support challenges across industries.
Use case
Product Questions and Recommendations
Problem: Customers need specs, compatibility, or stock details.
Solution: Product agents powered by your manuals and catalog.
Result: Instant, accurate guidance with visual recommendations.
Use case
Order Tracking and Status
Problem: Where is my order questions clog the inbox.
Solution: Warehouse integrated agent with automatic verification.
Result: Self service lookup 24/7 and fewer tickets.
Use case
Returns and Refund Policy
Problem: Complex policies confuse shoppers.
Solution: Returns agent backed by your policy documents.
Result: Consistent answers and fewer disputes.
Use case
Frustrated Customer Escalation
Problem: Angry customers need a human touch.
Solution: Sentiment detection escalates to people automatically.
Result: Fewer negative reviews and happier shoppers.
Use case
International Customers
Problem: Support cannot cover every language.
Solution: Agents reply in the customer's language.
Result: Global coverage without multilingual hiring.
Use case
After Hours Support
Problem: Support is offline nights and weekends.
Solution: 24/7 agents handle common questions.
Result: Never miss a sale when teams are away.
Industry-specific support
Tailored experiences for each vertical.
Electronics and Hardware
- Technical specs
- Compatibility checks
- Warranty and setup help
Fashion and Apparel
- Size guidance
- Materials and care
- Styling tips
Beauty and Cosmetics
- Ingredients
- Usage tips
- Allergy support
Home and Garden
- Assembly
- Dimensions
- Maintenance