E-commerce Tips

GDPR-Compliant Customer Support: What You Need to Know

6 min readAuthor: ChatLogic Team

Protect customer data with anonymized logs, secure credentials, and automatic data cleanup policies.

AI Support That Respects Privacy

Running an AI chat on an EU store means compliance with GDPR. ChatLogic was built with privacy first — no marketing cookies, no data resale, no hidden trackers.

GDPR privacy shield illustration

Key Compliance Features

  • Anonymous logging: emails and postal codes are masked.
  • Automatic data cleanup after 30 days.
  • Secure credential storage — your OpenAI key is never exposed.
  • Simple opt-out and consent controls for chat users.

Why It Matters

Customers care about privacy more than ever. A transparent support experience builds trust and protects your brand from regulatory risk.

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